Protection Policy

30-Day Protection Policy

A BLINKWAY Brand | Last updated: May 2026

At WellBrio, every order is fully protected. We stand behind the quality of our products 100% and want you to shop with complete confidence.

What Is Covered

Your WellBrio order is protected for 30 days from the date of delivery in the following situations:

  • Damaged product: If your WellBrio arrives physically damaged or defective, we will send you a free replacement immediately. No return required.
  • Wrong item received: If we send you the wrong product or wrong size (our error), we will send the correct item at no cost to you.
  • Order not delivered: If your order has not arrived within 30 days of dispatch, we will resend or issue a full refund.
  • Size exchange: If you need a different size, contact us within 30 days and we will do our best to arrange an exchange.

How to Request Protection

  1. Email us at hello.wellbrio@gmail.com within 30 days of delivery
  2. Include your order number and a brief description of the issue
  3. For damaged or wrong items, please attach a clear photo or video as evidence
  4. We will respond within 24 hours with a resolution

What Is Not Covered

  • Change of mind or buyer's remorse
  • Incorrect size ordered by the customer (we will try to assist with an exchange)
  • Damage caused by misuse or improper use of the product
  • Requests made after 30 days of delivery

Refunds

Approved refunds are processed within 5–7 business days back to the original payment method. PayPal refunds may take 3–5 additional business days to appear in your account.

Contact Us

Email: hello.wellbrio@gmail.com
We respond within 24 hours, Monday to Friday.

WellBrio is a brand operated by BLINKWAY (Trade Name: BLINKWAY, GSTIN: 05EUKPK2994D1ZF). Registered in India. When you complete your purchase, the merchant name displayed will be BLINKWAY.